Maintenance Services

  • 1. With the original purchase invoice, the goods purchased from Onemalltime is eligible for one year free maintenance which is calculated from purchase day; however, the maintenance does not include any artificial damage, such as abnormal use/ abuse, carelessness, negligence, accidents (knocks, extrusion, surface damage, and other), incorrect use and so on.
  • 2. All products purchased from Onemalltime are entitled to refund within seven days of purchase day, however the products must be unused, Onemalltime has the right to refuse any refund of suspected products of having been used.
  • 3. We offer special discounts for customers who decide to buy a comparatively large amount of products, please call +852 2422-8489 or E-mail to our Customer Service Department info@onemalltime.com for further queries
  • 4. Onemalltime provides membership discounts for our members, membership will be upgraded to V.I.P. and gain the perpetual discounts if members have consumed a specific quantity and amount on Onemalltime.
  • 5. Members will regularly receive promotional newsletter issued by Onemalltime, there will be latest and additional special offers for members after signing in.
  • 6. In case of any dispute, Onemalltime will retain the right of final decision.